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Privacy Policy of SK OTT APP

Effective Date:

We appreciate you visiting a site owned by SKC PRODUCTIONS PVT. LTD. SKC productionprivate limited owns SK Over the Top an OTT platform .(“we”, “our”, or “us”) operates an over-the-top (OTT) platform providing streaming and on-demand video content (“Service”) to our users (“you” or “your”). We understand the importance of protecting your privacy and this Privacy Policy outlines how we collect, use, share and protect your personal information when you access and use our OTT platform.

By accessing and using our Service, you consent to the practices described in this Privacy Policy. If you do not agree with the terms outlined herein, please do not use our OTT platform.

Information We Collect

Personal Information:

We may collect personal information that you provide directly to us when you create an account, subscribe to our Service or interact with the platform. This may include your name, email address, date of birth, payment details, and any other information you voluntarily provide. When you use our service, subscribe to our services, register for an account, take part in a focus group or survey or in any other way we tend to collect information about you. When you submit information to us we may include things like:

• a. Name, contact information (phone, email, postal address, gender), username, and password as well as age or date of birth;
• b. Information regarding your subscription, purchases or discounts, as well as information about your credit, debit or other payment cards through SK OTT App;
• c. Your IP address, country code or address information obtained from device information for restricted service offerings;
• d. Requests for products and services, keyword searches, selections of languages, content likes and dislikes and profile settings;
• e. When you communicate with us in written form, react to surveys or provide other feedback and participate in advertising campaigns, events or offers and;
• f. Whatever further details you might be willing to share with us.

The data that we collect on our own:

We also gather information about your network, network devices, computer and any other SK OTT-capable devices you might use to access our service (such as smart TVs, mobile devices, set-top boxes and other streaming media devices), as well as information about how you use our service and connect with us and our advertisements. This data consists of:

• a. Your daily use of the SK OTT System, which includes any titles you choose, buffering times, watching periods, preferences for content and streaming history, transaction started
  and finished, keyword searches entered and system functions used. The system or website you just visited, either whether it was a part of SK OTT Services or not, as well as the system or website you will be visiting next, could all be included in this data.
• b. Data regarding how you communicated with our support team, including the time, date and purpose for which you contacted us, as well as the content of any chat communication and if you made a phone call, call recordings and the number you provide;
• c. With the permission of you, we gather details about the programs you use regularly on your device, the data about hardware and software, which include system id, model, device, installed version, time zone setting, browser type, browser preferences, mobile signal, Internet , screen image quality and other distinctive identifiers;
• d. Your geographical location, which involves location, is determined by your mobile phone’s SIM card, IP address and with approval from you, an exact location determined by GPS data. If IP scanning is unsuccessful, your present location will be determined using the most recent cached location;
• e. The mobile applications and the Platform’s usage-related performance data, such as build analytics, crash logs and other performance statistics, are collected by us;
• f. The details obtained through the use of browser cookies, web beacons and various other technologies, which may include advertising data (including details on the accessibility and distribution of ads, the website URL, along with the date and time).

Usage Information:

We automatically collect certain information about how you use our Service. This includes your IP address, device information, browsing history, content preferences and interaction with the platform to improve your overall experience and analyze user trends.

Cookies and Similar Technologies:

We use cookies and similar technologies to collect information about your browsing behavior. Cookies help us recognize you, store your preferences and track your session information. You can manage your cookie preferences through your browser settings.

Use of Information

Providing the Service:

We use your personal information to operate, maintain and improve our OTT platform, including delivering content to you, personalizing your experience and responding to your inquiries.

Marketing and Communication:

With your consent, we may use your contact information to send you promotional materials, newsletters or updates about our Service. You can opt-out of these communications at any time.

Analytics:

We use aggregated and anonymized data for analytical purposes to understand user behavior, trends and preferences. This helps us enhance our platform and content offerings.

Legal Compliance:

We may process your information to comply with applicable laws, regulations or legal requests or to protect our rights, privacy, safety or property and that of our users and partners.

Sharing of Information

Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our OTT platform, processing payments, delivering content, analyzing data or conducting marketing activities. These providers are obligated to protect your information and are not permitted to use it for any other purposes.

Business Partners:

We may share non-personal and aggregated information with our business partners for collaborative analytics and advertising purposes.

Legal Requirements:

We may disclose your information if required by law, governmental or regulatory authorities or in response to a valid legal process, such as a court order.

Security:

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration or disclosure. However, no data transmission or storage system is completely secure and we cannot guarantee the absolute security of your information.

You have the right to:

Access and update your personal information through your account settings.

Opt-out of promotional communications.

Delete your account and personal information (subject to any legal obligations).

Children’s Privacy

Our OTT platform is not intended for children under the age of 18 without parental consent. If you believe that we have inadvertently collected personal information from a child without proper consent, please contact us and we will take appropriate steps to remove the information.

Please carefully read this privacy statement because by using our site or app, you agree with the processing of your personal information as set forth in this privacy statement. When using this site or app, if you are under the age of 18, you must have your parents or legal guardian read this privacy policy with you. Please be aware that in order to buy any services, you must be at least 18 years old. If we come to know that we have obtained or collected personal information from a person under 18 without verification of parental guardian, we will erase the data immediately. The same rules apply in other countries.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will notify you of any material changes through the platform or by other means before they take effect.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at skottindia@gmail.com